Call Center Executive Required in Dubai - Dubai

Call Center Executive Required in Dubai

We are looking for a top-notch Call Center Executive to join our fast-growing team. You will be responsible for managing customer inquiries, solving customer problems, and providing excellent customer service. You should have excellent telephone skills, strong problem-solving capabilities, and a commitment to customer satisfaction.

Responsibilities

Answer and handle incoming customer inquiries both over the phone and via chat
Troubleshoot customer issues and provide appropriate solutions
Work with other departments to ensure customer satisfaction and support in problem resolution
Record levels of customer service for future references and reports
Remain up-to-date with product/service changes and promotional offerings
Meet and exceed customer service goals

Requirements

Outstanding verbal and written communication skills
Experienced in customer service or a related field
Demonstrated ability to handle stressful customer situations
A proven commitment to providing excellent customer service
Knowledge of standard computer applications, such as MS Office
Excellent problem-solving and analytical skills

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https://www.linkedin.com/jobs/view/3709443987/?

Posted on : 11 months ago, #1304, 1 views

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