Call Center Rep Required in Dubai - Dubai

Call Center Rep Required in Dubai

Liwa College a leading higher education institution in Abu Dhabi, invites applications for the following Call Center Representative

Position’s mission

To handle inbound and outbound calls at the College. The Call Center Representative is accountable for the delivery of high quality professional services in accordance with the mission, core values, and purposes of the College.
Duties and responsibilities

Answer inbound calls as well as assist students who have specific inquiries
Build customer's interest in the service and products offered by the College
Provide personalized customer service of the highest level
Identify potential students through databases, cold calling, follow up leads and telephone/personal contacts
Ensure that all calls are routed to the correct resource on all occasions and all data are captured correctly
Promote and enhance the College’s reputation by providing professional and effective assistance
Communicate (verbally and written) information with team members and customers in an effective manner
Follow up and advice students in pursuing their studies and accordingly meet the College’s articulation target.
Academic Qualifications

· A Diploma is essential
Bachelor’s degree from an accredited College/University is preferable

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https://www.linkedin.com/jobs/view/3690542145/?

Posted on : last year, #559, 1 views

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