Front Desk Staff Required in Dubai - Dubai

Front Desk Staff Required in Dubai

Handling patients, referral sources, and administrative department inquiries.
Book patient appointments in person or on the telephone and understand the necessary preparation needed for diagnostic scans and surgical procedures.
Coordinate and schedule appointments and follow-up appointments as designated by Physicians.
Answer all inquiries related to treatments and doctors' offers.
Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.
Ability to convey a positive and professional image to customers and employees.
Obtain and manage all consultant/surgeon/doctor/anaesthetist requests promptly and efficiently.
Effectively communicate with patients, physicians, and other staff - within the clinics & and external facilities - providing accurate, timely, and responsive information.
Coordinate processes and complete all paperwork as required to meet physician and facility requirements.
Demonstrate courtesy, empathy, and helpfulness toward patients and their families.
Arrange for reports to be completed and sent to patients as required.
Update and Track the Booking Calendar.
Maintain the accounts book on cash received against each invoice.
Submit the sales report to Accounts for reconciliation.
Manage insurance claim process.
Manage CRM system (software)
Business development with reaching to clients

· Qualification/s:

Minimum 2 years experience as a front-desk operator/ Customer relations executive with a hospital/ clinic.
Ability to convey a positive and professional image to Customers and Employees.
Capable of following an issue through to its conclusion.
Fluent in English and Arabic (is a Plus) with a good command of MS Software.
Excellent Leadership skills, Self-motivated and Self-initiator

• *Why Join us**

Create a whole new experience in our diverse organization. We encourage individual learning, innovation, and career moves between the business. We know that the battle is best won together, our power is our team, and you will find an open and rewarding culture. A career at our company can be an ongoing journey of personal discovery and growth. So, take success into your hands and bring your passion to life as part of our team.

*Salary**: AED2,500.00 – AED3,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or plan to relocate before starting work (required)

• *Experience**:

- Healthcare: 1 year (required)

• *Language**: English is a Must

- Arabic is a Plus.

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/front-desk-staff-at-share-and-care-medical-center-3712028489?

Posted on : 10 months ago, #1798, 1 views

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