Information Technology Support Engineer Required in Dubai - Dubai

Information Technology Support Engineer Required in Dubai

Nadia Client, is an IT solutions company based in Dubai, UAE, and UK, provides a range of IT support and consultancy services such as annual maintenance contracts, Microsoft cloud solutions, migration and backup services, client & server infrastructure services.

Job description

We are looking for an experienced and tech-savvy hands-on IT Support Engineer to join our IT Managed Services team based in Media City, Dubai.

The ideal candidates must have at least 4 years of IT experience and possess these technical skills:

- Microsoft admin experience (SPO, Exchange, Office 365 dashboards) to manage various client email environment. Support will include (but not limited to)
o New tenant setup and tenant migrations
o User account creation, Azure AD Management
o Domain setup (MX records and linking to 0365)
o Domain issues diagnosis
o Exchange account issues tracking and resolution.
o OneDrive setup, SharePoint Setup/management
o 365 and SharePoint Security/dynamic groups
o Intune setup and MDM management
- Networking skills to manage:
o Sonicwall and Fortigate firewalls, Edge router, UDM (Unifi Dream machine), FireWatch, Mikrotik routers and other professional grade routers and access points.
o Switch management and diagnosis
o VPN Setup and Management, Conditional access on firewalls
- Windows Server Administration
o Server OS Setup - Windows (and Linux is an advantage)
o Server services setup and monitoring - DNS/DHCP/Hyper-v/Windows Backup
o Server Diagnosis
o Server Clustering and failover
o Server Virtualization - Hyper-v, VM Ware, Virtual box
o Server hardware installation/diagnosis
o NAS Setup and management (Synology/Qnap)
o Raid configuration both servers and NAS
- Backup Configuration and Management
o Nakivo, Veeam, Skykick knowledge and experience is an advantage.
- Printer/ Scanner setup and Management
- Desktop and Laptop Support – Hardware and Software
- Security

o Antivirus management
o Email Security platforms – Mimecast, Mail Assure
- Excellent Communication with fluent English.
- Strong problem-solving skills and a good attitude towards work and clients.

Experience with the below is an added advantage.

- Mac Environment
- IP Telephony – Avaya, Grandstream
- CCTV – Hikvision
- UAE Driving License

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https://www.linkedin.com/jobs/view/3697104826/?eBP

Posted on : 11 months ago, #906, 1 views

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