Store Manager Required in Dubai - Dubai

Store Manager Required in Dubai

TWG Tea is expanding its business in Middle East and is looking for energetic, innovative and committed candidates with relevant experience to join us!

Responsibilities

Overall, provide prompt updates to the Operations Manager to discuss the salon & boutique priorities and opportunities
Ensure and be accountable for profitability of the salon & boutique by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses
Brand knowledge and maintaining image of TWG Tea
Enforce Salon & Boutique operating procedures
Ensure proper staff coverage, scheduling according to the needs of the Company while maintaining target labor costs
Promote safe work practices habits, identifying and resolving potential safety hazards, operational inconsistencies and in any staff or customer incidents
Responsible of ordering of stocks, inventory control, and ensure latest products and updated product catalogue are in the Salon & Boutique
Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment
Maintains a clean well-merchandised salon & boutique, following visual presentation plans and standards
Provide appropriate counseling and disciplinary action to staff who fail to meet the Company performance standards
Promptly submissions of HR documentations; weekly and monthly roster, attendance sheet, punch cards, and medical certificates
Managing Annual Leave and Public Holiday clearance including related staffing issues
Provide feedback of staff work performance, conduct staff probation evaluation and performance appraisals when appropriate
Ensure all staff are meeting the Company grooming standards and monitor all standard of procedures are adhered on daily basis
Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office, HQ as and when deemed necessary

Requirements

Minimum 5 years' experience in F&B and Retail operations, preferably in fine-dining and luxury goods industry
Pleasant and well-groomed
Strong leadership, communication and interpersonal skills
Customer service and results-oriented
High initiative and positive attitude

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