System Engineer Required in Dubai - Dubai

Job overview:

As a System Engineer, you will be responsible for designing, implementing, and managing our cloud infrastructure and on-premises systems.

You will ensure the stability, scalability, and security of our IT environment, providing technical support and solutions that align with our business objectives.

Key Responsibilities:

Azure Cloud Administration:
Design, deploy, and manage Azure cloud infrastructure, including virtual machines, storage, networking, and other services.
Implement and manage EntraID (Formerly known as Azure AD), identity, and access management.
Monitor and optimize cloud resources for performance, cost-efficiency, and security.
System Administration:
Manage and maintain On-Premises environments, including installation, configuration, and troubleshooting.
Perform regular system updates, patches, and backups to ensure system integrity and security.
Configure and manage Group Policy, DNS, DHCP, and other server roles.
VoIP System management:
Regularly monitor VoIP systems to ensure optimal performance, analysing call quality metrics and implementing necessary adjustments for improved service reliability.
Manage user accounts and configurations within the VoIP platforms, providing technical support and training to end-users to maximize system utilization and efficiency.

Endpoint Management:
Implement and manage Microsoft Intune for endpoint management and security.
Ensure devices are compliant with company policies and industry standards.
Monitor and troubleshoot endpoint issues to maintain optimal performance and security.

Security and Compliance:
Coordinate with the cybersecurity team to Implement and enforce security best practices for cloud and on-premises systems.
Coordinate with the cybersecurity team to ensure compliance with industry standards and regulations.

Automation and Scripting:
Develop and maintain automation scripts (PowerShell, Azure CLI, etc.) to streamline system administration tasks.

Technical Support and Troubleshooting:
Provide Tier 3 support for IT incidents and service requests.
Collaborate with other IT teams to ensure seamless operation and integration of systems.

Documentation and Training:
Create and maintain comprehensive documentation for system configurations, processes, and procedures.
Provide training and guidance to IT staff and end-users on Azure and Microsoft technologies.

Qualifications:

Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a System Engineer / Administrator with a focus on Azure and Microsoft technologies.
Microsoft Certified: Azure Administrator Associate or equivalent certification is highly desirable.
In-depth knowledge of Azure services, Windows Server administration, and Active Directory.
Proven experience with VoIP platforms, specifically 3CX, Voiso, Squaretalk, including configuration, management, and troubleshooting of these systems.
Proficiency in scripting languages (e.g., PowerShell) and automation tools.
Strong understanding of networking principles and protocols (TCP/IP, DNS, VPN).
Experience with Microsoft Intune for endpoint management.
Experience with Microsoft Office 365 administration.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

Experience in security and compliance is a plus.

Familiarity with Linux operating systems and hybrid cloud environments.

Experience with virtualization technologies (e.g., Hyper-V, VMware).

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